The power in being honest

When supporting someone who struggles with suicidal thoughts or other mental health challenges, it can be natural to feel like you need to be a “superhero,” the kind of person who can take care of everything without showing emotion or vulnerability. However, it can be very meaningful to the person who is experiencing pain to hear that you may be struggling as well or that you do not have all the answers. When in doubt, tell the truth. You could say something like:

• “Wow, I’m so glad you shared that with me. It sounds like you’re going through a lot. I’ve never experienced what you’re describing, so I’m not quite sure how to respond at this moment. However, my team and I are committed to being there for you to help you start to feel better with the tools and resources we have.”
• “I really appreciate your honesty in telling me how you are feeling. I don’t know what it’s like to feel that way, but I do know that, in my experience, if we work together as a team, there are things we can do to help you feel better.” 

Remember - what you do matters, but how you do it matters more. There are several mini-interventions you can use when connecting with someone around their situation. The things you say don’t have to be eloquent, but you can always express radical empathy and radical hope.