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"Looks Like Us, Feels Like Us"

Customization to Suit Unique Needs

A key part of SafeSide Prevention’s mission is to engage, unite, and support diverse workforces, serving diverse populations in diverse locations to think, act, and communicate with a common set of principles and best practices. This is the foundation of all our educational programs. However, some systems have unique needs and goals in suicide prevention and want a more tailored learning experience. Our program development team works with organizations to customise the program to their specific cultural, sector or organizational contexts.

SafeSide Prevention partnered with Open Minds to develop a customized introduction video with their leadership and team members to create a more contextualized start to the educational program for their workforce.

Behind the Scenes - Dan Mobbs

How We Work with You

Our approach to customization is iterative and feedback-driven:

  1. Explore: We begin by listening to your needs and gathering input from key stakeholders.
  2. Prepare: Together, we design and refine materials through collaborative feedback sessions, incorporating diverse perspectives to ensure relevance and impact.
  3. Implement and Sustain: After finalising the materials, we provide them to your workforce, along with optional training resources or sessions tailored to your organization’s context.

The timeline depends on the scope of the customization, with clear milestones agreed upon at the start.

Customization Options Available

Collaboration - with clinical staff, lived experience, and subject matter experts - is a central element to our customization process at SafeSide Prevention. Choose the option that best suits your workforce.

Comprehensive Customization

This is for organizations looking to review their suicide prevention approach, including culture, policies, pathways, practices, and education.

This could include custom

  • demonstrations
  • lived and living experience insights
  • instruction
  • implementation and communications resources
  • private Office Hours
  • bespoke micro-learnings and refreshers.

Program adaptation

This is for organizations that want to keep the program’s core teachings but contextualise it for a particular sector or workforce. Eg: The SafeSide Program - Alcohol and other Drugs.

This could include custom

  • Demonstrations and examples/scenarios to bring out skills or dilemmas relevant to your workforce
  • Lived experience footage.

Customized add-ons

This is for organizations that want to use the standard educational content but would like one or more add-ons developed to support their implementation.

This could include custom

  • introductory material, such as brief introduction featuring leadership  and/or person with lived experience to provide local context
  • discussion/practice prompts to encourage participants to consider how the framework applies in their environment or culture and to their specific roles
  • bespoke modules to train staff in organization-specific workflows and documentation and how these link with the SafeSide Framework.

Sharing Perspectives in Conversations

Incorporating diverse voices is central to making meaningful change for people from communities disproportionately affected by suicide. Engaging members of the workforce setting is also crucial to ensure the educational program is relevant and realistic. Through customisation we can embed unique perspectives and wisdom into the learning experience.

I think the main message I would give clinicians and workers that are working with Aboriginal people is to listen to what the consumer, the patient, the client, whoever you're working with, listen to what they're saying. Give them the space, make them feel safe. Let them trust you to tell their story. Because if you're only ticking a box, if you're only being tokenistic and making them feel like they're just a number, the person that's walked in the door, they're not going to trust you.

Della Hoskins, a proud Gumbaynggirr woman from the Mid North Coast and social worker

[For] Indigenous people, often we have a strong link to spirituality and emotion and our physical abilities … and there are unique strengths in our cultural practices and they all have opportunities to engage and extend care. Support from the community is critical [as is] support from your clan mothers, support from your traditional healers … the Women's group, the Men's group, the business community.

Dean S. Seneca, Consulting Faculty

Each person's plan and supports are unique. Some folks may have a shortlist. These plans and supports are for that person. I think a lot of times as a therapist, I know for me, you know, I want someone's supports and plans to be as many as possible. Because I want them to feel as supported as possible, but they're the experts in their own struggles and the supports that they are realistically willing and able to use.

Anna Kawennison Fetter, Consulting Faculty and enrolled member of the St. Regis Mohawk Tribe

“I think naturally when we look at suicide, we think it's big, and we think it's really scary, and we really worry about the risk, which is all valid. However, what SafeSide does, is it actually says there is more to this person than just the risk that they're stating'.

Kira Thomas, Clinical Lead at Open Minds and Consulting Faculty with SafeSide

In the trans and non-binary community, a dead name is something where you're given a name at birth that you no longer use. And so you go by a chosen name instead, and that's really hard to change in healthcare models. So, you know, when you go and try to access help, you go by your government name, your legal name a lot of the time, and it's not always your identity anymore … Care can be improved for people with learned experience asking really simple questions like ‘How can I refer to you?'

Jay Gardener, lived experience contributor to the Alcohol and Other Drugs adaptation

Frequently asked questions

Do I need to customize to use SafeSide’s teachings?

No. SafeSide’s programs and offerings are used in organizations as is and are designed to engage, unite, and support diverse workforces, serving diverse populations in diverse locations to think, act, and communicate with common principles and best practices.

But for organizations that require a more tailored learning experience, SafeSide Prevention’s instructional design and video production team (called the InPlace Productions team) partners with collaborating entities to fund and tailor content to ensure maximum relevance and learning transfer for your setting, population, and culture.

What does customization include?

All customization includes instructional design, scripting, storyboarding, pre and post-production, and integration into program materials, workbooks, etc. The process does require assistance from you in identifying and connecting with local individuals who would appear in this work, providing learning objectives (especially with respect to local practice requirements), and collaborating to produce storyboards consistent with your needs.

How much does customization cost?

We have a process for gathering feedback from your organization and generating recommendations for how and how much to customize. Naturally, the amount of production required determines the cost. We right-size that to your budget and goals.

We make customization affordable by (a) drawing on in-house resources and tested processes for almost all of the production needs (b) using a cost-sharing model, where we co-fund the production, with the contractual understanding that we will leverage material we create together to advance our suicide prevention mission further and serve other organizations, while always acknowledging the contributions of the collaborating organization.

Take the First Step Today

Ready to customize or find out more? Book a chat with our team to get started.